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Bandana

Roadmap

Still on the workbench.

Things Bandana does not do yet and that we intend to build. If it is on this page, you cannot use it today.

These are plans, not promises.

Nothing on this page is available today. Order and timing can change, and we do not give dates. What Bandana does now is on the what it does pages, and that is what you would be paying for.

Booking and payments

At the desk and on your booking page.

  • Planned

    Deposits at online booking

    Ask for a deposit when somebody books online, under rules you set.

  • Planned

    Fees charged to the card automatically

    Charge a no-show or late-cancellation fee to the card on file when your policy says one is owed, without anybody pressing a button.

  • Planned

    Clients choosing an exact time online

    Let clients pick a specific time on your booking page, and confirm it without the desk if you choose.

  • Planned

    Booking over any warning, from the desk

    Let somebody you trust book a new appointment over a warning such as a double-booked groomer, as they already can when moving one. Booking over a drive the van cannot make is already possible from Find a time.

  • Planned

    Refunding one line of an invoice

    Refund a single item, such as an add-on, instead of an amount from a payment.

  • Planned

    Prepaid packages for boarding and daycare stays

    Sell a block of days up front and spend one on a stay. Packages pay for appointments, such as grooming, today; stays are priced separately.

  • Planned

    Daily reconciliation against Stripe

    Compare the day's card sales with what Stripe paid out, and show any difference.

  • Planned

    Petty cash in the cash drawer

    Record money taken out of the cash drawer for petty cash, so the count still adds up.

Messaging and clients

Texts, records and the people behind them.

  • Planned

    Review requests after a visit

    Ask for a review a few hours after a visit, skipping a visit the report card marks as difficult and anyone asked in the last six months. It waits until your texting registration covers marketing texts, which the carriers approve separately and which takes time.

  • Planned

    Offers and promotions by text

    Text an offer to clients who agreed to receive them, with quiet hours and a weekly limit already in place. It waits for the same carrier approval as review requests.

  • Planned

    Rebooking reminders you can switch on

    A text at an interval you choose to clients who left without booking their next visit.

  • Planned

    Status texts through the visit

    Optional texts when a pet is checked in or started, not only when it is ready.

  • Planned

    Offers sent when quiet hours end

    An offer held back by your quiet hours goes out when they end, instead of not at all.

  • Planned

    Card-on-file links by text

    Send the link for a client to save their card by text as well as by email.

  • Planned

    Merging duplicate clients

    Combine two records for the same person, moving their pets and history onto one.

Mobile and routes

For the vans.

  • Planned

    Route optimisation that changes the day

    Apply a shorter driving order to a van's day, moving the visits to new times and telling the clients. Today Bandana only suggests the order and how many minutes it would save.

Boarding and daycare

Runs, yards and the morning queue.

  • Planned

    Feeding and medication instructions

    Enter what each dog eats and takes for its stay, so the daily feeding and medication list fills itself.

  • Planned

    Out-of-service dates for a run

    Take a run out of service for a set window of dates, not only from now until you switch it back.

  • Planned

    Dogs kept apart in playgroups

    Mark dogs that should not share a yard, and be warned before they are put together.

Switching and setup

Getting in, and looking like yourself.

  • Planned

    Keeping your texting number

    Bring your existing business number across, instead of texting clients from a new one.

  • Planned

    Your own domain

    Put your website and booking page on a domain name you own.

Account and billing

Your plan and your records.

  • Planned

    One change history for the whole business

    Search every recorded change across your business in one place, filter it by person, record and date, and export it. A client's or an invoice's own history is already on its page.

Missing something you need?

Tell us what it is and how you work around it today. It is the most useful thing anybody can send us, and it shapes what goes on this page.