Online booking for dog groomers
The part your clients actually see.
Online booking for dog groomers on a page we host for you, reminders that respect people's time, and a report card they open on their own phone.
A sample screen from the client experience part of Bandana.
Try it: what happens before a text goes out
Every message runs the same checks. Change the situation and watch which one stops it.
A blocked message is kept with its reason, so the front desk can answer "why didn't she get her reminder?" without ringing anybody.
The checks
All of it, in detail
- Online booking your desk controls
- A client types in their pet, picks a service and a date, and says whether morning or afternoon suits. Nothing is confirmed until somebody at the desk chooses the time and approves it.
- Reminders that respect consent
- Confirmations and reminders, with opt-outs acted on immediately. Texts go out once you have subscribed, your texting registration is approved by the carriers (this can take about a week or longer), and the client has agreed to texts.
- Report cards
- Photos and video taken on the phone at the table, with a note about how the groom went, sent to the owner as a link by text.
- A portal for pet parents
- Upcoming visits and past report cards, on their own phone, with no app to install.
- Two-way messaging
- Once your texting is live, replies land in a thread beside the pet's record — not on somebody's personal phone — and a client who texts STOP is opted out the moment they send it.
Nothing goes out without passing a consent check first — by channel, by category, and against quiet hours.
How it works in detail
- Online booking — Letting clients book themselves, without losing control of the calendar.
- Your website — The site we host for you, and how to change it.
- Appointment reminders — What goes out, when, and how to change the wording.
- Sending a report card — Photos and notes after a groom, and who can see them.
- Booking requests — Requests from your website, and answering them in one click.