Help · Day to day
Sending a report card
Photos and notes after a groom, and who can see them.
Open a finished appointment and choose Report card. Add photos, say how it went, and send. The client gets a link — they do not need an account or an app.
Who can make them
Groomers can create and send cards for their own appointments. Managers can see all of them. A groomer cannot read another groomer's cards.
The link
It works without signing in, which is what makes it usable, so treat it as shareable. It shows the pet, the photos and your notes — never the client's contact details or anything about their account.
See what Bandana does here: Online booking for dog groomers
More on day to day
- Booking an appointment — Booking from Find a time, two dogs from one family, and what to do when a time is refused.
- Moving or cancelling — Dragging on the calendar, and whether the client gets told.
- Opening hours — Setting them per location, and the lunch-gap trick.
- Booking requests — Requests from your website, and answering them in one click.
- Finding a time on the phone — Answering "when can you fit Bella in?" while they are still on the line.
- Booking a standing appointment — Every six weeks, same groomer, same time — set once while they are on the phone.
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